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Industry leading support services

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ITC Support

ITC has built a reputation for providing quality solutions and exceptional customer service to the insurance industry. When you buy an ITC product, you can trust that the best technical support team in the industry is ready to help you if and when you need it. Get the most of your ITC products and services, and select from one of our multiple technical support options below.

Online Support

Available anytime, find the information you need via our online support resources.

Email Support

Have a question, comment or suggestion email our support teams any time.

For support on Insurance Website Builder, TurboRater, AccuAuto, AccuAgency, and InsurancePro:
support@getitc.com

For support on Smart Harbor plans:
support@smartharbor.com

For support on Agency Matrix: support@agencymatrix.com

Phone Support

Our support teams are ready to assist you via our toll-free phone numbers.

For all products except Agency Matrix:

(800) 383-3482	Option 4
Monday-Friday	8am-7pm
Saturday	9am-2pm

For Agency Matrix:

(800) 456-2874
Monday-Friday	7am-7pm
All Times Central

ITC Blog

We have been with ITC for several years. The tech support is outstanding. Our website has never gone down. Questions are always answered immediately.Insurance Website Builder Customer
- Pixie Melfi, C.T. Lowndes & Co.
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“TurboRater is a huge timesaver. It’s better to use one system and input all the information in versus going to each carrier’s site to quote. It is very useful and have had no problems using it.”TurboRater Customer
- Jose Mojica, Simple Insurance
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I started with ITC less than a year ago. Our agency had no Internet presence at the time. Within a few short months, we had dominated our niche market keywords. I have been impressed with how easy the site editor works and how quickly I can change our targeted market. It has been a solid boost to our agency on many levels. Thank you, ITC and staff!Insurance Website Builder Customer
- Jerrad Van Coots, The Burrows Agency
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Insurance Website Builder is great! Our sales representative was able to describe to us all the features of the product in great detail, not to mention explaining all the SEO terms that were foreign to us. The support team is very patient and understanding of our needs. Insurance Website Builder Customer
- Lisette Harrington, C & E Insurance and Financial Services
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Before we went to the Internet marketing solution, we were getting less than 100 hits per month and didn't show up in the search engines. Now we're getting more than 10 times that traffic per month and show up in the top 5 search results consistently in at least three different search phrases.Insurance Website Builder Customer
- Scott Cornelius, ECI Agency
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1415 Halsey Way, Suite 314 | Carrollton, TX 75007 | Phone: (800) 383-3482

1415 Halsey Way, Suite 314 | Carrollton, TX 75007
Phone: (800) 383-3482

Multiple Technical Support Options

Training Video Library

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ITC Support

Online Support

Email Support

Phone Support

ITC Blog

COMPANY INFO

AGENCY RESOURCES

HELPFUL LINKS

CONNECT WITH ITC

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Management

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Online Support

Self Support

Telephone Support

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About ITC

Multiple Technical Support Options

Training Video Library

Free Training Webinars

ITC Support

Online Support

Email Support

Phone Support

ITC Blog

COMPANY INFO

AGENCY RESOURCES

HELPFUL LINKS

CONNECT WITH ITC