Industry leading support services

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ITC Support

ITC has built a reputation for providing quality solutions and exceptional customer service to the insurance industry. When you buy an ITC product, you can trust that the best technical support team in the industry is ready to help you if and when you need it. Get the most of your ITC products and services, and select from one of our multiple technical support options below.

Online Support

Available anytime, find the information you need via our online support resources.

Email Support

Have a question, comment or suggestion email our support teams any time.

For support on Insurance Website Builder, TurboRater, AccuAuto, AccuAgency, and InsurancePro:
support@getitc.com

For support on Smart Harbor plans:
support@smartharbor.com

For support on Agency Matrix: support@agencymatrix.com

Phone Support

Our support teams are ready to assist you via our toll-free phone numbers.

For all products except Agency Matrix:

(800) 383-3482	Option 4
Monday-Friday	8am-7pm
Saturday	9am-2pm

For Agency Matrix:

(800) 456-2874
Monday-Friday	7am-7pm
All Times Central

ITC Blog

I've been with ITC for years now and feel I have a great website at a reasonable cost with capability for just about all I need. The customer service has been great.Insurance Website Builder Customer
- Ronald N Silverman, Ronald N Silverman Insurance Agency
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Many web host providers have an all or nothing approach. They can either build you a $50,000 website or a $500 dollar website. We chose ITC because it had options that were perfect for what we wanted to achieve now as a part of our overall marketing plan. In addition, we know that when we need to upgrade or change three years from now, ITC will be able to handle that and meet those needs as well.Insurance Website Builder Customer
- Sebrina Bush, Insurance Design & Placement, Inc.
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Product is perfect for the insurance business and support is great.Insurance Website Builder Customer
- Ned Gaynor, Calkins Insurance Agency
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ITC’s staff has always provided us with excellent service. Ever since we established our website, ITC has responded quickly to our needs, especially, when we recently changed internet carriers. ITC performed far better than the other teams we dealt in our conversion. We would highly recommend ITC to other insurance agencies because of their high-level of knowledge and customer satisfaction.Insurance Website Builder Customer
- William Ritchey, William Ritchey Insurance Agency
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Insurance Website Builder was everything they said it would be. The website is simple to navigate and make changes to. I love that I have the flexibility to make my own changes and maintain my website. It is so simple that I was relieved that it really was simple. Also, I now have a professional website. During the process my rep was exceptional and patient with me. She answered all my questions and helped me complete what I needed to do. She took the time to wait on me when I was interrupted with business and couldn't meet our arranged schedule. I love my new web page.Insurance Website Builder Customer
- Lisa Lleras, The Zone Insurance Group, Inc.
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1415 Halsey Way, Suite 314 | Carrollton, TX 75007 | Phone: (800) 383-3482

1415 Halsey Way, Suite 314 | Carrollton, TX 75007
Phone: (800) 383-3482

Multiple Technical Support Options

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ITC Support

Online Support

Email Support

Phone Support

ITC Blog

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CONNECT WITH ITC

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Online Support

Self Support

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About ITC

Multiple Technical Support Options

Training Video Library

Free Training Webinars

ITC Support

Online Support

Email Support

Phone Support

ITC Blog

COMPANY INFO

AGENCY RESOURCES

HELPFUL LINKS

CONNECT WITH ITC